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Frequently Asked Questions

Q:  Is my transaction confidential?
A:  Yes. In fact, we will only release information about the terms of the transaction to the person who pawned the merchandise.

Q:  Can I get my merchandise back after I pawn it?
A:  Yes. The loan contract is good for 4 months and 10 days. Your merchandise may be picked up at any time during the loan contract.

Q:  What if I am out of town when the loan expires?
A:  You can renew by mail by sending a money order.

Q:  What if I move out of town?
A:  You may have your merchandise shipped to you for a small fee.

Q:  How much do I have to pay to reclaim my merchandise?
A:  The amount to pay back will depend on the dollar amount you borrowed and the length of time you keep the loan. All rates and fees are regulated by federal and state agencies. We will disclose what your cost will be before you get the loan.

Q:  Do I need an ID?
A:  YES! Don't forget to bring your valid driver's license or ID card, military ID or U.S. passport.

Q:  Will my merchandise be safe?
A:  Absolutely!